by Alicia Pollock | Sep 8, 2026 | Brokerage, Good Vibes Only
We’ve all been there. “Welcome. Your call is important to us.” Good start. “For sales, press 1.” “For accounts, press 2.” “For claims, press 3.” You press 3. “Please listen carefully, as our menu options have recently changed.” They haven’t. You listen...
by Alicia Pollock | Aug 26, 2026 | Advice, Good Vibes Only, Personal Insurance
We have a rather romantic idea of spring. Blossoms. Birdsong. Longer days. Open windows. The first proper braai of the season. Spring, meanwhile, is standing outside saying: “That’s adorable.” Because spring has other ideas. Especially on the Highveld. Along...
by Alicia Pollock | Aug 17, 2026 | Careers
Office Assistant We are looking for a proactive, highly organised Office Assistant to provide dedicated support to our executive team. This is a dynamic role suited for a mid-level professional who thrives in a fast-paced environment and wants to become a core part...
by Alicia Pollock | Aug 14, 2026 | Brokerage, Good Vibes Only, Howdie
Every organisation has a culture. Whether it’s intentional or accidental, inspiring or uninspiring, every workplace develops its own personality over time. It’s found in the conversations between meetings. The way people greet one another each morning. How...
by Alicia Pollock | Jun 21, 2026 | Advice, Brokerage, Commercial Insurance, Personal Insurance
There is a dangerous word that sounds remarkably harmless. Almost. Almost finished. Almost done. Almost ready. Almost remembered. Almost followed up. Almost renewed. Almost backed up. Almost serviced. Almost. The trouble with almost is that it often feels close...
