by Alicia Pollock | Sep 8, 2026 | Brokerage, Good Vibes Only
We’ve all been there. “Welcome. Your call is important to us.” Good start. “For sales, press 1.” “For accounts, press 2.” “For claims, press 3.” You press 3. “Please listen carefully, as our menu options have recently changed.” They haven’t. You listen...
by Alicia Pollock | Aug 26, 2026 | Advice, Good Vibes Only, Personal Insurance
We have a rather romantic idea of spring. Blossoms. Birdsong. Longer days. Open windows. The first proper braai of the season. Spring, meanwhile, is standing outside saying: “That’s adorable.” Because spring has other ideas. Especially on the Highveld. Along...
by Alicia Pollock | Aug 14, 2026 | Brokerage, Good Vibes Only, Howdie
Every organisation has a culture. Whether it’s intentional or accidental, inspiring or uninspiring, every workplace develops its own personality over time. It’s found in the conversations between meetings. The way people greet one another each morning. How...
by Alicia Pollock | Jan 27, 2026 | Good Vibes Only
The Boring Stuff That Keeps You Safe There’s a strange thing about the insurance industry. The stuff that actually keeps people safe rarely makes headlines. It’s not flashy. It doesn’t demo well. It doesn’t come with a new buzzword. It’s the boring stuff. Underwriting...
by Alicia Pollock | Jan 13, 2026 | Good Vibes Only
The Quiet Strength of Prepared People Prepared people are not always easy to spot. They don’t rush. They don’t panic. They don’t make a great deal of noise when things don’t go according to plan. Often, they move with a quiet confidence that comes from having already...
by Alicia Pollock | Dec 11, 2025 | Advice, Good Vibes Only
December does something strange to the human brain. It bends reality. Not in a sci-fi way—in a “we’ll definitely have enough money for the holidays” way. Risk looks smaller, time feels slower, and that same geyser you’ve been ignoring all year suddenly becomes a...
