The Art of Saying Thank You

The Art of Saying Thank You

It’s the two-second phrase that costs nothing but changes everything: thank you. Yet somewhere between the quotes, claims, renewals and rush, it’s the one phrase that too often slips through the cracks. We’re not ungrateful people—far from it. The average broker,...
You Can’t Pour from an Empty Cup

You Can’t Pour from an Empty Cup

October is a month that reminds us to stop for a moment and look after ourselves. It’s both Breast Cancer Awareness Month and the time when the world recognises World Mental Health Day—two themes with a common message: you can’t pour from an empty cup. We live in a...