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The Cost of Almost

The Cost of Almost

by Alicia Pollock | Jun 21, 2026 | Advice, Brokerage, Commercial Insurance, Personal Insurance

There is a dangerous word that sounds remarkably harmless. Almost. Almost finished. Almost done. Almost ready. Almost remembered. Almost followed up. Almost renewed. Almost backed up. Almost serviced. Almost. The trouble with almost is that it often feels close...
Understanding Machinery Breakdown Cover

Understanding Machinery Breakdown Cover

by Alicia Pollock | May 7, 2026 | Commercial Insurance, Expert Insights

Machines are the silent heartbeat of your business. As long as they’re humming, pressing, cooling, or conveying, everything feels fine. But when a critical piece of equipment suddenly shudders to a halt, the silence is deafening—and expensive. If your operations rely...
The Things That Are Quietly Getting More Expensive: And why most businesses haven’t adjusted yet

The Things That Are Quietly Getting More Expensive: And why most businesses haven’t adjusted yet

by Alicia Pollock | May 5, 2026 | Commercial Insurance, Expert Insights

When businesses talk about rising costs, the focus usually lands on the obvious. Fuel. Electricity. Salaries. The visible increases. The ones you can point to. But that’s not where most of the pressure is building. It’s happening elsewhere. Quietly. Across multiple...
Mind the Gap: Your Policy vs. The Real World

Mind the Gap: Your Policy vs. The Real World

by Alicia Pollock | Apr 9, 2026 | Commercial Insurance, Expert Insights, Personal Insurance

Most people don’t read their insurance policy. Not properly, anyway. We skim it. We sign it. We file it away. And we carry on assuming that if something goes wrong… we’re covered. Most of the time, that’s true. Until it isn’t. Recently, a few clients have asked a...
The Risks Nobody Puts in the Business Plan

The Risks Nobody Puts in the Business Plan

by Alicia Pollock | Mar 11, 2026 | Advice, Brokerage, Commercial Insurance

January is a wonderful time for business plans. Spreadsheets look beautiful. Strategies feel clear. Revenue projections march confidently across the page. For a few weeks, it genuinely feels like this might finally be the year where everything runs exactly according...
Boom or Bust? High Crime Season in SA

Boom or Bust? High Crime Season in SA

by Alicia Pollock | Nov 4, 2025 | Advice, Commercial Insurance

Here we go again… The final stretch of the year. Mariah Carey warms up her vocal cords. Trolleys start crashing into each other at busy shopping centres. And while businesses prepare for their biggest trading months, criminals are also sharpening their tools—and...
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