Technical Underwriting Manager

We’re seeking a Technical Underwriting Manager to lead our team at Howdie Insurance Administrators. 

This isn’t just a management role; it’s a chance to shape our underwriting function and foster a collaborative environment where our team can thrive. This is a full-time, in-office position, as we believe our best work is done together, in person, where we can share ideas and solve problems as a team. If you’re passionate about insurance and have a knack for leadership, we’d love to hear from you.

Key responsibilities:

• Team Leadership: Lead and mentor a team of underwriters, ensuring all business adheres to company mandates and risk appetite.
• Referral Management: Operate within our Service Level Agreements (SLAs) to make timely decisions on referrals and identify outdated referral processes that can be improved.
• Underwriting Excellence: Review and approve quotes, identify opportunities for discounts to improve closing rates, and provide alternative solutions for non-conventional coverage, like Alternative Risk Transfer (ART), to strengthen broker relationships.
• Process Improvement: Proactively identify shortcomings in existing business practices and implement new underwriting structures, guidelines, and procedures to improve scheme turnaround times.
• Technical Expertise: Serve as a technical resource for your team, assisting with complex queries on new quotes, policy additions, and technical referrals.
• Renewals and Claims: Provide input on renewal terms and increases, and assist with multi-claimant actions. Offer underwriting insights for technical or “grey area” claims.
• Performance and Development: Manage and report on team performance, set clear objectives, and ensure team members have documented and monitored development plans.
• Relationship Management: Maintain and build strong relationships with external partners.
• Communication: Lead monthly team meetings, ensuring actions are recorded and executed.

Requirements:

• Experience: Minimum of 5 years of experience in underwriting.
• Qualifications: Completed NQF 5/6 qualification.
• Location: Must reside in Johannesburg.
• Transportation: Must have own reliable transport.
• Work Style: This is a fully on-site role. We believe in the power of in-person collaboration and a strong team culture. We’re looking for someone who shares this vision and is excited to work in a dynamic office environment.

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